Sales Support Representative - Individual & Family Plans


Zion Financial™ , Inc.
Job Descrption: Sales Support Representative


Position Description:

Zion Financial™is looking for an enthusiastic and results driven individual to work with our IFP Division Sales Support Team.


Responsibilities:
The purpose of this position is to assist customers with licensed sales oriented functions in a call center environment, on an PBX phone system.

The Sales Support Representative makes plan recommendations based on the needs of the customer and encourages customers to submit an application through our website by walking them through the application process.


Duties include but are not limited to:

  • Helping customers navigate the web site.
  • Educating customers on plan benefits and finding a plan to fit their needs.
  • Make outbound calls to targeted, qualified consumers after they start an application to encourage the consumer to return a completed application.
  • Meet additional standards established by Call Center Management.
  • Interact via phone, web, live chat and other communication channels to address the needs of consumers.
  • Meet monthly sales goals.

  • Qualifications:

  • Will typically possess 1-2 years insurance industry experience or a track record of exceeding sales goals in a previous sales capacity.
  • Excellent oral & written communications.
  • Excellent computer software skills, i.e. Word, Excel, Project and Internet skills.
  • Intermediate typing skills minimum.
  • Prefer BA/BS in Business, Marketing or related field of study. High School Diploma required.
  • Internet/e-commerce background preferred.
  • Call center experience preferred.
  • GA Life & Health Agent license is required for this position.

  • This position pays a base hourly rate + incentive.
    Must be available to work evening and weekend shifts.


    To inquire about the above position please email your resume to careers@zionfinancial.com